Most orders received before 3:00 PM EST Monday - Friday are shipped out that day. We make every effort to ship your shoes quickly so you can start enjoying them. Orders received on Saturday or Sunday will be processed on the following Monday. Orders are shipped according to the shipping method you choose at checkout. Air orders ship before standard and free shipping orders. During our busy season (Nov-Dec) our warehouse may not be able to get all orders out the same day. Please take this into consideration when deciding your shipping method at checkout. Please note if your order ships from another warehouse this may change the shipping method and timeline. Manufacturing warehouses will not ship internationally so your order must ship to our 2BigFeet warehouse first and then be forwarded onto you by our staff. Additionally most manufacturing warehouses will not ship through the postal service. In this instance we may change your shipping method from USPS Priority or Express Mail to a UPS option. If you have any questions about your order, it's shipping method, ship from location, etc. please send us an email, engage in live chat, or give us a call.
UPS Ground orders will arrive in 1-7 business days (after the day your item ships) depending on your location. UPS 3 Day Select, UPS 2nd Day Air, and UPS Next Day Air options are also available to most locations. UPS business days are Monday through Friday, excluding holidays. If you need a package to arrive on Saturday, please call us for accurate shipping information. Free and standard shipping orders can take up to 2 weeks for delivery.
Our system automatically calculates your shipping based on your zip code. After entering your zip code and clicking the "Recalculate" button our system will display the available shipping options below. In some cases, Next Day Air or Overnight services may not be available in your area. In this case, our system will not display them as options.
All orders that must ship to a P.O. box, A.P.O box, or P.P.O box must be shipped via the U.S. Postal Service. UPS cannot deliver to a P.O. Box. The shipping charge for these services is calculated automatically in the shopping cart.
Small packages with free or standard shipping like socks, insoles and other small items may be shipped USPS Priority or First Class Mail to save you time and money. Large packages with free or standard shipping may, on occasion, ship via USPS Parcel Select or UPS Surepost.
International orders are shipped according to the shipping option you choose at checkout. Effective August 15 2020, duties, taxes, and brokerage fees are pre-paid on our site. Once your order has shipped you will receive a tracking email.
For more information regarding fees for Canadian shipments, please visit our Canada Shipping Page.