Terms and Conditions
We hate legalese as much as the next guy, but we have to protect ourselves and our families. By using or ordering from 2BigFeet.com, you agree to the following policies.
Use of the Website
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of Liability
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.
Product images displayed on 2bigfeet.com may differ slightly from the product you receive. Due to the nature of natural, tanned leather no two pair of shoes will be identical. Also, slight changes in the outsole or material may be made after photos are taken.
Shipping quotes are displayed on www.2BigFeet.com in the shopping cart once you add your products to the cart, choose your Country, enter your postal code, and click 'recalculate.' These quotes are estimations and may change once the order is packed in the warehouse. Shipping costs are based on weight of the total package as well as package dimensions. If actual shipping costs differ from the quote provided an email will be sent providing the customer with the new shipping cost. We may at times need to alter your shipping method based on the amount you paid for shipping or the warehouse that is shipping your order. Not all warehouses ship Internationally or offer shipping through the United States Postal Service.
Conflict of Terms
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws (choice of venue and forum)
Use of this website shall in all respects be governed by the laws of the state of Georgia, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Georgia courts located in Troup county, Georgia, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
Please review our Guarantee and Return Policy, which also govern your visit to this Site. Our Guarantee is available at http://www.2bigfeet.com/guarantee.php Our Return Policy is available at http://www.2bigfeet.com/returns.php
Cancellations and Package Refusal
The Site owner reserves the right to cancel any order for any reason. If a package delivery is refused by a customer, or returned as undeliverable by the parcel carrier, the refund or store credit issued will be reduced by the cost of any and all shipping charges and fees both to the delivery address and back to the originating shipper address.
Packages in Transit
2BigFeet, LLC and its owners shall not be held responsible for packages once they have left their warehouse doors. Customers shall contact the appropriate mail/parcel courier in regards to delivery. If customer desires insurance or signature requirements for packages they shall contact 2BigFeet, LLC at the time of order placement to add the desired options. 2BigFeet, LLC has no control over parcel couriers (USPS, UPS, FedEx) and therefore we cannot control their delivery times. All delivery estimates provided by 2BigFeet,LLC are only estimates as provided from each parcel courier. Therefore, 2BigFeet, LLC is not responsible for delivery delays.
2BigFeet, LLC ships to most major countries. A country's Customs department may levi additional fees, tarifs, or taxes on your order. You, the customer, are responsible for checking with your country's Customs department to inquire about any potential fees for receiving International parcels from the United States. For Canadian customers, UPS also charges brokerage fees to import into Canada. If you choose UPS delivery for your order then these fees will be due by you to UPS upon delivery. UPS brokerage fees are not included in shipping costs collected by 2BigFeet, LLC. Our current shopping cart system may mis-quote shipping if you purchase more than one item. In this instance we may upgrade your shipping to a more expedient option. If you were under-quoted then we will contact you via email.
What our customers have to say
I appreciate your follow-up letter concerning my purchase of your product. It's refreshing to know that there are people out there just as concerned with customer, or in my... - Keith in Georgia
Just wanted you guys to know that i placed an order with your company and was extremely happy. i have a size 17 foot and it is very difficult to find shoes at reasonable... - Chad