I love 2 Big Feet. My feet are super wide so I can't find shoes that fit at normal stores. I found 2 Big Feet a few years ago. For the first time in my life (and I'm 62) I found shoes that actually fit. What a treat to walk pain free! Great store and great people. I won't buy shoes anywhere else.
glad you have a variety of large shoes. But- $5 return fee per pair...PLUS $5 label fee? Little much
It was easy. I'm not sure, if there's a guest option. I may have used that option it's quicker.
If it doesn’t fit and it’s international good luck because you’re not getting half your money back. What a waste. Would leave 0 stars because they aren’t helpful.
Hi Rachel. I understand your frustration, but a lot of the cost you pay as an international customer goes to your government in the form of duties and taxes, and to the shipping company. Duties, taxes, and shipping were 44% of your total order amount. If you return shoes from an international order, we will refund 100% of what you paid for the product. Shipping is nonrefundable, as it is paid to the shipping carrier who provided a service, but you may be able to apply for a refund of the duties and taxes from your government, which are a substantial portion of the order. According to a Google search, the form you would fill out is B2G, CBSA Informal Adjustment Request Form. We would be more than happy to help in any way possible, such as providing any documentation needed. We just can’t refund money that we never had - as those funds were immediately sent to your country for the duties and taxes on your order. We are also available by phone, live chat, or email to help determine the best size to order. Thank you for your business! - Brandon
Finding a size 16 W men's shoe can be challenging, however this time it was easy. These shoes fit my son perfectly and are comfortable with a decent price point.
You were out of this size width shoe and alerted me when you received more in stock. Good customer service. Thank you
If the socks don’t fit then you’re screwed. They won’t accept any returns on open plastic bags even if you only tried on one sock you bought them all. What a scam! I’ll never do business with them ever again!
Everyone was wonderful. My only complaint is the distance. 😆
My two sons have size 19 and 18 shoes. It is very difficult to find them shoes period. 2BigFeet has a great selection of shoes that look good, are comfortable and teenagers and young men can be excited about!
We will always irder from this company! They have exactly what we have been looking for. Resonable pricing!
Ordering was simple and quick. The company reached out about shipping methods, warning me that my shoes might not arrive until the next Monday due to the timing of placing my order with the particular shipping method I chose.
Much to my satisfaction, they were able to offer me faster shipping for no additional cost to me, and I had my shoes in less than 48 hours after ordering them.
Great company, will likely order again.
Thanks for being a new shoe store--simple shopping and fast delivery. I am so glad I found you.