First of all, thank you for supporting our small business here at 2BigFeet. We genuinely appreciate you and are grateful for you during these uncertain times. We hope that you and your loved ones are safe and healthy.
Due to the coronavirus (COVID-19) emergency, we are making the following changes:
• To protect the health and safety of our customers, employees, and our community, our retail store will be closed to the public effective immediately.
• We have implemented policies and procedures to protect our employee's health and wellness and should experience no interruption in service due to the coronavirus outbreak.
• We are still shipping all online and phone orders and processing returns and exchanges. We are still here Monday - Friday 9 am - 6 pm ET by phone at 1-866-635-1720 and live chat to help you find the shoes you want in the sizes you need.
• UPS has temporarily suspended their service guarantee for all shipping methods. So far, we have not seen shipments delayed, but please know that expedited shipping delivery dates are not guaranteed.
And remember, we offer free shipping on orders over $100 and our free exchanges program covers shipping both ways on your first exchange.*
We encourage you to listen to the experts and practice social distancing as much as possible to limit the spread of the virus. That doesn't mean you have to stay cooped up in your house though - you can go for a run, go hiking, boating, or even swimming (if you're in an area where it's warm enough already). If you need some big shoes to help you do those, we have dozens of new styles, sandals, athletic, and hiking & trail shoes ready to ship at https://www.2bigfeet.com/.
Thank you, and be well,
Brandon Eley Founder, 2BigFeet
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